Welcome to use this website (https://www.ishop-style.com), and services are provided in accordance with these terms of service. Please read the following terms carefully:
When you use this website, it is considered that you have fully reviewed, understood, and agreed to these terms of service, and you agree to comply with all contents of these terms and the "Privacy Statement."
By using the services of this website, you agree to the following:
1. Registration Obligations and Membership Services Usage
When you register as a member of the website, or make a purchase, or use the services provided by this website and participate in activities, we will require you to provide personal information such as your name, gender, phone number, etc.
Please keep your account secure and do not disclose, provide, or lend it to third parties. If your account is used fraudulently, please notify customer service immediately.
If you provide any false or incomplete information or use an invalid credit card number for transactions on the website, or if your account is used fraudulently, the company will not be responsible for any damages incurred by you. If it causes damage to the company, you may also be liable for relevant legal and compensation responsibilities. The company has the right to suspend or terminate your account and refuse you access to all or part of the membership services.
The company will use the information and transaction records logged by "members" for necessary purposes on this website and for marketing statistics, analysis, and member services, but will not use it for any other purposes.
The company will legally protect the privacy of all members using the system services.
For information regarding account and personal information security, please refer to the "Privacy Statement."
2. Members' Legal Obligations and Commitments
Members promise never to use this website for any illegal purposes or in any illegal manner and commit to comply with relevant laws and all international conventions regarding internet usage. If the member is a user outside of Hong Kong, they agree to comply with the laws of their respective country or region. Members agree and guarantee not to use this website to engage in activities that infringe upon the rights of others or are illegal, including but not limited to:
Publishing or transmitting any defamatory, insulting, threatening, aggressive, obscene, false, or otherwise unlawful text, images, or any form of files that violate public order or good morals.
Infringing upon or damaging the reputation, privacy rights, trade secrets, trademarks, copyrights, patent rights, other intellectual property rights, and other rights of the company or others.
Violating confidentiality obligations imposed by law or contract.
Impersonating others while using this website.
Transmitting or distributing computer viruses.
Engaging in commercial activities without prior authorization from the ishop-style website.
Posting, transmitting, or sending spam, chain letters, illegal or unauthorized multi-level marketing messages and advertisements; or storing any data that infringes upon the intellectual property rights of others or violates laws.
Engaging in behaviors that cause distress, displeasure, or disgust to other members of the website or third parties, or that violate general internet etiquette.
Other behaviors that do not align with the intended use of this website or are deemed inappropriate.
3. Ordering Regulations
In addition to these terms of service, the relevant information presented on the product sales web pages and ordering process, including relevant transaction conditions, restrictions, and explanations, is also part of the contract.
Once you complete the ordering process in accordance with the method, conditions, and procedures specified by this website, it indicates that you have made an offer and are willing to order the product or service according to these terms of service and the content, transaction conditions, or restrictions stated on the relevant web pages.
After the order is established, the system will send you a notification via email, but all orders are still subject to the relevant supply status.
After order confirmation, if changes or cancellations are needed during the delivery period, you must contact customer service immediately for assistance. If you refuse to accept without reason, this website has the right to suspend or terminate any membership services and rights.
If the delivery of goods is notified for collection within the agreed time and you refuse to collect or are unreachable, it will be deemed that you agree to abandon the items and will bear the shipping costs and related expenses. No further notice will be given, and you cannot request the goods, refunds, or damages afterward.
Delivery methods will specify the required time for goods to arrive. If there are delays due to natural disasters such as typhoons, earthquakes, or other force majeure factors, this will not be included in the timeframe
4. Return/Exchange Policy
- According to consumer protection laws, communication transaction goods have a 7-day hesitation period (not a trial period), during which you may return the goods or notify us in writing to cancel the contract within 7 days of receiving the goods or services.
- For some products on this website, due to health and safety considerations, returns/exchanges must maintain the product in brand new, unopened condition (if the outer plastic wrap/sticker is torn or the product packaging bag is opened, it is considered unsealed). If the product has been opened, we cannot accept returns or exchanges.
- If there are defects, damages, or shortages upon receiving the goods, you need to notify us in writing or return the product within 7 days to process a return or exchange. Please leave your contact information or contact customer service for follow-up details to facilitate a speedy return/exchange process. Returns or exchanges will not be accepted after 7 days.
- All returned products, along with gifts, accessories, packaging, and accompanying documents, must remain intact and in the condition they were in at the time of shipment. If a physical invoice is requested, the physical invoice must be returned along with the signed discount slip and other related documents as required by law; otherwise, the company has the right to refuse processing.
- If you apply for a refund, after the product is returned and confirmed by the company regarding the quantity and completeness of the returned items, along with gifts, accessories, packaging, and accompanying documents, the company will process the refund within 7-14 business days.
- Once the refund criteria are met, if you used a credit card, the refund will be processed online, and the actual posting date of the refund may vary depending on the issuing bank. Please contact your issuing bank to confirm the actual posting date. If you used ATM payment, please provide a correct copy of your bank book to facilitate the refund process.
5. Protection of Intellectual Property Rights
- The software or programs used by the ishop-style website, all content on the website, including but not limited to writings, images, files, information, data, website structure, layout, and webpage design, are owned by the ishop-style website or other rights holders according to law, including but not limited to trademark rights, patent rights, copyrights, trade secrets, and proprietary technology. No one may use, modify, reproduce, broadcast, alter, distribute, publish, conduct reverse engineering, decompile, or disassemble these without prior written consent from the ishop-style website. Respecting intellectual property rights is an obligation of members. If violated, members shall be liable to the ishop-style website for damages (including but not limited to litigation costs and attorney fees).
- In accordance with the principle of respecting others' intellectual property rights, members agree not to engage in actions that infringe upon the intellectual property rights of others while using the services of the ishop-style website.
- If a member is involved in infringement, the ishop-style website may suspend all or part of its services or cancel the member's account directly.
- If you discover any infringement of intellectual property rights, please report the situation of infringement along with your contact information, and provide a truthful statement and declaration of legitimate intellectual property rights to the ishop-style website. If you have any questions, please contact us.
6. Disclaimer
- You clearly understand and agree that this website provides its services solely based on the current functions and conditions. The website does not assume any express or implied warranty or guarantee responsibilities regarding users' specific requests or needs, including but not limited to speed, security, reliability, completeness, accuracy, absence of disconnections and errors, merchantability, suitability for a specific purpose, and non-infringement of others' rights.
- Except in cases of intentional or gross negligence by this website, it shall not be liable for any damages caused by the use of this website.
7. Other Agreements
Members agree that all content used on this website is represented in electronic documents. When members click to agree or confirm on various service and function pages, it is considered a formal representation of the member’s intent.The company reserves the right to change product pricing, sales prices, specifications, promotions, etc. Any changes will be announced on the website without individual notifications, except for orders that have been confirmed and agreed upon with customer service.
All product payment currencies on the company’s website are in Hong Kong dollars.
In the event of a transaction dispute on the company’s official website, the information and electronic transaction data provided by this website will serve as the basis.
The company has the right to seek damages for any interference with this website.
If the website requires maintenance or construction, or if unexpected equipment failures occur, the website reserves the right to stop or interrupt providing these services. Other service interruptions or suspensions not attributable to the ishop-style website due to external factors will not require the company to provide any compensation to users or any third parties.
8. Governing Law and Interpretation Principles
In addition to complying with these terms and conditions, members also agree to adhere to all regulations on this website and related websites. Transactions for each product and matters not specified in these terms and conditions will be handled based on laws and relevant regulations and practices. In case of disputes, the courts of Hong Kong will have jurisdiction.
If you are a minor under eighteen years of age, you must obtain prior consent from a third party to exercise rights or assume obligations. Therefore, your parent (or guardian) should read, understand, and agree to all contents of these terms before you may use this website. By using this website, you represent that your parent (or guardian) has read, understood, and agreed to all contents of these terms. If you do not agree to all or part of these terms, please do not register and stop using this website immediately.
